Support & Upgrades Subscriptions

Support & Upgrades Subscriptions

Annual Support & Upgrades Subscription

  • Billed every 12 months
  • Free InBloom updates & upgrades
  • Phone support
  • Remote database & login support*
  • Emergency hours support

Each subscription supports up to three users at one location.  If you have more than one location or more than three users to support, additional support subscriptions must be purchased.

$350 / year

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Monthly Support & Upgrades Subscription

  • Billed monthly for 12 months
  • Free InBloom updates & upgrades
  • Phone support
  • Remote database & login support*
  • Emergency hours support

Each subscription supports up to three users at one location.  If you have more than one location or more than three users to support, additional support subscriptions must be purchased.

$35 / month

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 Please note: Troubleshooting & support is available provided that your product is being installed and set up on a system that meets minimum system requirements.

Benefits of the Support & Upgrades Subscription

Upgrades

We make upgrades to InBloom several times a year, with smaller updates delivered with even greater frequency, as we bring new functionality to InBloom and incorporate customer requests. Keeping your installation up-to-date and on the leading edge is easy with the Subscription.

Emergency Support

We provide emergency after-hours assistance to customers with a valid Support and Upgrades subscription.

Employee Support

Your employees can call or email InBloom Support and receive the expert answers from the source.  There’s no need to become the in-house IT expert just to run your software.

Remote Login Access

InBloom Support can access your system remotely, analyze, and troubleshoot any issues as they happen.

Peace of mind

Your emergencies become ours.

Frequent Questions:

Isn’t support already included?

What if I don’t purchase support?